Maquet Critical Care – MyMaquet Configurator
Building an interactive operating theatre configurator prototype for a Medtech giant
outline
primary challenge
Hospital operating theatres are used for a wide range of procedures, each requiring a specific configuration. Manually setting up a surgical workspace is time-consuming and labour-intensive, with every piece of equipment needing to be installed, aligned, and checked in advance to ensure a seamless operation.
Maquet Critical Care saw an opportunity to challenge that reality, and decided to explore the validity of the concept in the shape of an interactive surgical workspace configurator prototype.
our role
Primary Pillar: Experience Strategy, UX & Interface Design
Engagement length: 5 months
background
Maquet Critical Care set out to develop an automated configurator that would enable lead surgeons to prepare remotely for specific procedures, well in advance. The system provided a complete overview of each operating theatre in the hospital, including installed equipment, service histories, and parts inventories – bringing greater efficiency, accuracy, and confidence to surgical preparation.
Once created, configurations could be saved directly to the surgeon’s individual profile dashboard for easy access and reuse.
challenge
To convince the Getinge board and key stakeholders to invest in the concept, Maquet needed to be able to show a working prototype that would demonstrate the potential to the full. Having worked on configurators previously, we knew that overlooking even a single aspect of the prototype would undermine confidence in the project, and risk the perceived viability of pre-configured operating theatres as a business concept.
This required a deep understanding of the open OS system data embedded in every piece of Maquet equipment, as well as clear rules for how the platform would accommodate non-Maquet devices.
In parallel, we needed a robust method for creating, storing, and presenting configurations tailored to individual surgeon profiles, ensuring the system could be both practical and scalable.
solution
Experience Strategy
We worked closely with the Digital Communication Portals and Platforms Manager and the relevant product owners to define the full scope of the project. The configurator needed to support multiple user roles across a complex hospital environment, providing fast access to large volumes of critical information, without overwhelming users.
It also had to reflect real-world workflows and varying operational responsibilities within the hospital. In parallel, we needed a robust method for creating, storing, and presenting configurations tailored to individual surgeon profiles, ensuring the system could be both practical and scalable.
Our approach covered the following:
Use Case Definition
- Identified primary use cases for the prototype based on individual user profiles and their operational context within the hospital.
- Collaborated closely with Maquet’s surgical product specialists and development team to define the optimal structure for the configurator.
3D Modelling & System Design
- Created accurate, scale 3D models of all configurable Maquet equipment found in operating theatres.
- Developed 3D patient models to support patient-specific configuration flows.
- Designed a clear icon system to support fast recognition and navigation.
Configurator & Dashboard Development
- Built the interactive configurator prototype based on the defined user flows.
- Designed a role-based dashboard for doctors and nurses, enabling quick access to large volumes of information via modular widgets.
- Built the prototype using JavaScript and PHP.
UX & Interface Design
To validate the system, we designed and tested multiple configurator flows from the perspective of a ficticious user: Dr Marie Bostedt, Neurosurgery Team of Södersjukhuset Hospital, Stockholm, Sweden
When Dr Bostedt logs in, her dashboard provides immediate access to:
- Departmental news and updates
- Equipment service history for her operating theatres
- Saved patient and theatre configurations
- Alerts and reminders relevant to her role
From here, she can select any piece of equipment installed in her operating rooms. Each device is ID-tagged with model name and location, allowing her to:
- View service and maintenance history
- Explore compatible configurations
- Download product information sheets
- Order spare parts directly
- Access product demo videos and technical documentation
Equipment from non-Maquet suppliers is visible to provide a complete overview of the operating theatre but is shown as non-selectable due to system incompatibility.
outcome
The configurator delivered a highly detailed, role-aware system that centralised critical information and simplified complex workflows. With virtually every data point – from replacement parts inventory to service history – accessible in just a few clicks, the platform demonstrated the viability and value of pre-configured, digitally managed operating theatres.